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Business IT Support
Raise a support ticket
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Call 020 8099 7301
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Business IT Support
About Us
We have been providing IT support services and technology solutions to businesses across London, Suffolk and the South-East of England since 2003. We specialise in supporting micro businesses (1-9 employees) who often don’t employ a full-time IT technician yet still need expert advice in a rapidly-changing environment. We help troubleshoot and resolve day-to-day problems by telephone and remote technical support as well as offering strategic guidance to utilise the latest technologies.
Our Partners
What do we support?
Security
Operating Systems
VoIP
Peripheral devices
Mobile Devices
Networking Equipment
PCs & Laptops
Cloud Services
Hardware & Software Installs
Servers
3rd Party Software
Additional Services
Complementing our Business IT Support, we have partnered with a number of industry providers to give our clients the potential of having all their primary IT requirements under one roof which simplifies management and troubleshooting.
Cloud Email
Our hosted exchange mailboxes fully synchronises your mailbox (including emails, contacts and calendars) across all your devices and come with up to 250Gb storage space, more than twice that of an Office 365 mailbox.
Exchange mailbox: £6.92 per month;
Exchange Mailbox with Outlook: £8.26 per month
Cloud Security
Our hosted anti-spam solution blocks spam at source, freeing up your mailbox and our anti-virus software will help keep your computers protected. Both can be centrally managed, simplifying your system security procedures.
Hosted Anti-Spam: £12 per mailbox per year;
Hosted Anti-Virus: £18 per machine per year
Cloud Backup
Our hosted data backup is unlimited, so you can have a secure off-site back up of all your important data, regardless of how many devices it is spread across.
Hosted data backup: £10 per month
Cloud Storage
Our hosted data service stores your data files in the cloud, giving you anytime, anywhere access to your data. You can choose from our Briefcase option which gives you 512Gb storage space, or our Team Folders option which gives you 1Tb storage space and the ability to control folder access.
Hosted Data (Team Folders): £30 per month
Hosted Data (Briefcase): £20 per month
Office 365 Business
Office 365 Business is a subscription service to the latest version of the most commonly used Office applications (Word, Excel, Outlook, PowerPoint, Publisher and OneNote). The subscription allows you to install these applications on 5 machines, 5 tablets and 5 phones and so is a cost-efficient way of having Office on multiple devices.
Office 365 Business: £8.99 per month
Office 365 Business + Exchange Mailbox: £10.70 per month
Office 365 Exchange Mailbox: £4.33 per month
Domain Names
A domain name is the first step to having a successful online presence. With a domain name, you can create a home page and add a professional touch to your email address. We have a wide variety of extensions to choose from and each domain comes with a simple-to-use control panel.
UK Domain Name (.co.uk): £20 per year
Global Domain Name (.com): £25 per year.
Web Hosting
Our web hosting aims for simplicity. We aim to offer everything you need in one package. This includes space for your website, unlimited mailboxes and one-click installations of common software packages such as Word Press and Joomla.
Web Hosting: £60 per year per domain
Hosted Telephony (VoIP)
Our VoIP service uses SIP trunks (virtual phone numbers which run over the Internet but connect to normal PSTN phone lines) to provide a phone system with many advanced features such as Do Not Disturb, Call Forwarding, Voicemail-to-Email and multiple lines. We can even port your current number to our system or you can start with a new one.
Hosted VoIP: £3.50 per month per extension
SIP Trunk: £5 per month
IT Support Plans
£20 per month Subscription Fee gives you access to reduced hourly rate and reduced call-out cost. Support is billed either by time spent (£21 per half-hour) or by device (£10 per device per month)
Remote & Telephone Support
Expert IT Advice & Support
Strategic guidance & Ongoing consultancy
3rd Party Software & Hardware Support
Support covering PC's, Mac, Phones, Peripheral Devices, Servers, Networks, etc.
PC, Network, Firewall/Security, VoIP etc configurations
Software Installations and Patch Updates
We also offer remote support for clients who are not currently enrolled in our subscription-based service, this is billed at a minimum of £80 per hour.
Remote/Telephone Support
Expert IT Advice & Support
Strategic guidance and Ongoing consultancy
3rd Party Software & Hardware Support
Support covering PC's, Mac, Phones, Peripheral Devices, Servers, Networks, etc.
PC, Network, Firewall/Security, VoIP etc configurations
Software Installations and Patch Updates
Arrange an onsite visit from one of our friendly IT consultants. Onsite visits subject to a minimum £80 callout fee and is charged at a fixed hourly rate thereafter.
Onsite visit from an IT consultant
Expert IT Advice & Support
Strategic Guidance and Ongoing Consultancy
3rd Party Software & Hardware Support
Support covering PC's, Mac, Phones, Peripheral Devices, Servers, Networks, etc.
PC, Network, Firewall/Security, VoIP etc configurations
Hardware, Software Installations & Patch Updates
Get help now
For general enquiries please click here to email us. If you require IT support, please contact us below to raise a Support Request.
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